Privacy and Cookie Notice
Your privacy is very important to us at Umicore and its affiliates, (hereinafter also "we" and/or "us" and/or "Umicore"). To better protect your privacy we provide this notice ("Privacy Notice") explaining our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personal data may be requested.
We strongly urge you read this notice and make sure you fully understand our practices in relation to personal data, before you access or use any of our services. If you read and fully understand this Privacy Notice, but remain opposed to our practices, you must immediately leave our website, and avoid or discontinue all use of any of our services. Where you have read this notice but would like further clarification, please contact us at data_protection@umicore.com.
1. Important information
The purpose of this Privacy Notice is to provide you with a clear explanation of what personal data we collect, when, why and how we collect, use and share your personal data and it explains your statutory rights. This Privacy Notice is not intended to override the terms of any contract you have with us, nor any rights you might have under applicable data privacy laws.
This Privacy Notice covers online and offline processing activities. We may collect personal data from you offline when you attend one of our events, a trade show, when you contact us by telephone or online when you visit our website, when you subscribe to our newsletter, etc.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website or offline from those under 13, and no part of our website is structured to attract anyone under 13. Parents and guardians should supervise their children's activities. If we learn we have collected or received personal data from a person under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under 13, please contact us at data_protection@umicore.com.
Note that our website contains links to third party websites which we are not responsible for. Please review the privacy policies of such third-party websites should you visit these websites. This Privacy Notice does not address the privacy or information practices of any third parties.
Our website uses cookies and other tracking technology to automatically collect certain data concerning its interactions with visitors. Some of this information may include personal data. You can find more information in the cookie notice.
2. Who collects your personal data?
UMICORE and its affiliates (jointly referred to as "UMICORE") process some of your personal data and ensure that your personal data is safely processed and in compliance with applicable data protection laws.
3. Why do we collect your personal data?
The purpose of the collection and processing of your personal data is:
- ·For internal business purposes such as:
-
- to improve our services in order to make them fit for our customers' needs and to draw insights in relation to possible improvements;
- to improve our services to you and customize your browsing experience. Some of the information (particularly the information collected by cookies and other tracking technology) helps us improve our website;
- to track any fraudulent activities and other inappropriate activities and monitor content integrity on our website.
- monitor the use of the Website;
- improve the functionality of the Website;
- implement security measures associated with the Website;
- facilitate the general administration of the Website.
- To communicate with you
We use your personal data to respond to your queries about our services.
We may also provide information related to Umicore’s services, including sales, marketing, advertising, and promotional information. - To protect our property and ensure safety at our premises.
We use our video surveillance systems to ensure safety and health, protection of company properties (against theft, burglary, vandalism, etc.), control of production processes and, if applicable, other purposes as notified to you, insofar permitted by local laws. - To enforce Umicore’s rights and defend its interests.
No data will be processed insofar as it is not necessary for these purposes
4. How do we collect your personal data?
UMICORE’s primary source of personal data is the data provided directly by you.
5. What type of personal data do we process?
The data being processed may include – without being limited thereto – data such as:
Personal data you provide to us
- Identification and contact information such as your name, title, (professional) email address, (professional) telephone number, office address, position, employer, which you provide when you contact Umicore (e.g., in the context of commercial negotiations).
- Communication preferences that tell us what kind of communication you wish to receive and through which channels (email, push notifications, by mail, or by phone).
- Other data that you provide yourself, such as when you contact us with certain questions or proposals.
- You are responsible for ensuring that the personal data you provide is truthful, correct, non-ambiguous and up-to-date.
Personal data we collect when you use our online services
If your cookie settings allow it, we may collect the following data when you use our websites, applications, or platforms:
- Usage data such as the topics you read, the services you are interested in, or your search queries. Based on this data, we can estimate your professional needs, preferences, and interests.
- Device data such as IP address, brand, and the type of device or browser you use our services with. Based on your IP address, we can make a rough estimate of your location.
- Personal data we collect when you access our sites
- If you access our premises, you may be subject to monitoring by our video surveillance systems. These devices may capture images and video footage of you which we may process and store in accordance with local laws.
6. Carrying out Direct Marketing
We may use your personal data, such as your address for direct marketing purposes. We may for example send you emails to inform you of news and updates about our services. This may be in the form of email, post, SMS, telephone or targeted online advertisements. Where required by law, we will obtain your consent prior to sending you such marketing information.
To protect your privacy and ensure you have control over the use of your personal data, we will always give you the opportunity to "opt out" of direct marketing when you contact us in relation to a product or service or you receive any email, text or other direct marketing communication.
You have a right to prevent direct marketing of any form at any time - this can be exercised by following the opt-out link attached to each communication, by changing privacy settings within your Umicore account or by sending an email to data_protection@umicore.com.
Based on the information we have about you, we take steps to limit direct marketing to a reasonable and proportionate level, and to send you communications which we believe may be of interest or relevance to you, based on the information we have about you.
7. Who has access to your data?
Within the UMICORE Group, your personal data can and may be accessed on a need-to-know basis, only by those which are authorized and only to the extent that is necessary to fulfil the purposes mentioned under “3. Why do we collect your personal data?”. Access to your data will be limited to the purposes for which the data is needed.
Your personal data may also be accessed by third parties who we engage to provide certain support services. These third parties will only have access to your data for the above-mentioned purposes and will always carry out their tasks on our behalf and on our instructions. Your personal data will only be disclosed to these parties to the extent necessary to provide the required services.
We may share your personal data with competent national authorities in order to comply with a legal obligation to which we are subject. This is for example the case in the framework of imminent or pending legal proceedings and for social security purposes.
Where permitted by local data protection laws, Umicore may disclose or otherwise allow third parties access to your personal data when necessary for the establishment, exercise or defense of legal claims or to otherwise enforce our rights, protect our property or the rights, property or safety of others, or as needed to support external audit, compliance and corporate governance functions.
We may disclose any personal data or other information obtained from or about you, to third parties in connection with a merger, acquisition, bankruptcy or sale of all or substantially all of our assets, to the extent that this is necessary for the process.
8. Transferring personal data globally
We may transfer your personal data to entities located in countries outside of the EEA, which do not offer an adequate level of protection of personal data. We will take appropriate steps to ensure that transfers of personal data are in accordance with applicable law and carefully managed to protect your privacy rights and interests and transfers are limited to countries which are recognized as providing an adequate level of legal protection or where we, subject to an appropriate (risk) assessment, can be satisfied that alternative arrangements are in place to protect your privacy rights.
9. How long do we keep your data
We will retain your personal information only for as long as necessary to fulfil the purpose(s) for which it was collected and to comply with applicable laws.
In general, this means that we store your personal information for as long as is required to deliver our services, except where we have a lawful basis for saving it for an extended period of time. We also retain the personal information we need for the execution of pending tasks, to exercise our legal rights and our claims. Please note that we may be obliged to store certain data for a legal mandatory period of time. When certain personal information is only saved due to a legally mandatory preservation term, the processing of it by us is limited.
When we process your personal data based on your consent we will retain your personal data until you withdraw your consent but not more than 2 years after such consent.
10. Your data is safe
Considering the state of the art, the costs of implementation and the context, purpose and risk of the processing of your personal data UMICORE uses a variety of technical and organizational methods to secure your personal data in accordance with the applicable laws.
UMICORE is committed to protecting the security of the personal data you share with us. In support of this commitment, we have implemented appropriate technical, physical and organizational measures to protect your personal data (including sensitive personal data) against:
- unauthorized or accidental destruction, use, alteration and/or disclosure;
- theft and accidental loss; and/or unauthorized access;
- misuse;
- damage;
- and/or any other form of unauthorized processing.
11. Data subject rights
You may have the right to access, modify, erase, request the restriction or oppose the processing of your personal information or request the portability of the personal data you contributed, without any expenses and at any moment, and you may request from us to erase your personal data on your behalf.
Where the collection and processing of your personal data are based on your consent, you have the right to withdraw your consent with respect to our use of your personal data.
You have the right to lodge a complaint with your local supervisory authority for data protection.
You can contact us to exercise your rights by sending an email to data_protection@umicore.com.
We may ask you for additional information to confirm your identity and for security purposes, before disclosing the personal data requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
12. Contact
If you have any questions regarding the processing of your personal data or if you believe your privacy rights have been violated, please contact UMICORE’s Data Protection Office via data_protection@umicore.com.
As UMICORE NV is located in Brussels, we consider the Belgian Supervisory Authority as the lead authority in case of complaints:
Autorité de la protection des données - Gegevensbeschermingsautoriteit (APD-GBA)
Rue de la Presse 35 – Drukpersstraat 35
1000 Bruxelles - Brussel
Tel. +32 2 274 48 00
Fax +32 2 274 48 35
Email: contact@apd-gba.be
However, you have the right to contact your local Supervisory Authority. You can find the contact details via this link.
13. Changes to this privacy notice
We may update and change this privacy policy from time to time, to keep it up to date with legal requirements and the way we operate our business. Any changes to this Policy will become effective when we make the revised Policy available through the website. Please regularly check these pages for the latest version of this Privacy Policy.
This Privacy Statement was last updated and reviewed on June 08, 2024.
1. Introduction
1.1. Objective
Umicore's cookie policy (below referred to as “cookie policy”) applies to the use by Umicore S.A. (below referred to as “Umicore”, “we”, “us” or “our”) of cookies and other similar technologies on the umicore.com website (below referred to as “this website”).
References in this cookie policy to “you” or “your” are references to individuals who use this website.
1.2. Scope
The purpose of this cookie policy is to provide you with information about what cookies are and to also explain which cookies we use and for what purpose we use them and how you can manage which ones we use when you visit our website.
To know how and why we use your personal data when you are using this website we strongly encourage you to read our privacy policy which gives full details of how and why and provides details about your rights in relation to your personal information and how to contact us if you want to file a complaint.
2. What are cookies and why do we use cookies:
Cookies are small text files containing small amounts of information which are downloaded and may be stored on any of your devices that enable internet usage e.g. your computer, smartphone or tablet - like a memory for a web page. We use several different types of cookies.
Umicore uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts). These technologies are used in the first place in order to maintain, provide and improve our services on an ongoing basis, and in order to provide our customers with a better experience.
Our website also uses cookies, web beacons and similar technologies to track information provided to us by your browser when you use our website.
Some information that may constitute personal data such as your browser type, operating system, IP address, domain name, number of times you visited the website, dates you visited the website, date and time of an online request, the time required to download information you requested, error codes generated while your browser is in contact with our website and the amount of time you spent viewing the website may be collected via cookies and other tracking technologies, We use the following cookies on our website:
2.1 Necessary cookies
These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. Cookies that allow web shops to hold your items in your cart while you are shopping online are an example of strictly necessary cookies. These cookies will generally be first-party session cookies. While it is not required to obtain consent for these cookies, what they do and why they are necessary should be explained to the user.
2.2 Preferences
Also known as “functionality cookies,” these cookies allow a website to remember choices you have made in the past, like what language you prefer, what region you would like weather reports for, or what your user name and password are so you can automatically log in.
2.3 Statistics
Also known as “performance cookies,” these cookies collect information about how you use a website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions. This includes cookies from third-party analytics services as long as the cookies are for the exclusive use of the owner of the website visited.
2.4 Marketing
These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers. These are persistent cookies and almost always of third-party provenance.
Update your preferences
We use Google Analytics, which allow us to assess how you and other web users use our website, and this information is essential in helping us to continuously improve our website's functionality. They will be preserved for a maximum period of one year. The information generated by these cookies about your use of our website (including your IP address) will be transmitted to and stored by Google Inc. on servers in the United States.
Once you have given us your agreement to the use of cookies, we shall store a cookie on your computer or device to remember this for next time. Internet browsers allow you to change your cookie settings, for instance to block certain kinds of cookies or files. You can therefore block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.However, if you use your browser settings to block all cookies, you may not be able to access all or parts of the website, due to the fact that some may be functionality cookies. For further information about deleting or blocking cookies, please visit: http://www.allaboutcookies.org/manage-cookies.
Cookies can be stored for different periods of time depending on the purpose for which they are processed by Umicore, or by third party companies, in compliance with the applicable privacy laws. The temporary first session cookies are active for the whole duration of the session; the permanent first session cookies have a validity period of up to 24 months, whereas for third party’s cookies the retention period is indicated by the third parties in the relative websites, accessible through the dedicated links in the table and/or by consulting the websites www.youronlinechoices.com and www.aboutcookies.org.
If you have any questions about this cookie policy or the information we hold about you please contact data_protection@umicore.com.
3. Opting out of cookies?
There are a number of options available to avoid the storage of cookies. Please visit the websites of the different browsers to learn how to delete any cookies that are on your device and block the future storage of cookies.
- Google Chrome: about deleting existing cookies and refusing new cookies. Click here
- Microsoft Edge: about deleting existing cookies and refusing new cookies. Click here
- Firefox/Mozilla: about refusing new cookies. Click here
- Firefox/Mozilla: about removing existing cookies. Click here
- Safari: about deleting existing cookies and refusing new cookies. Click here
- Opera: about deleting existing cookies and refusing new cookies. Click here
It’s worth bearing in mind that if you decide to delete all of your cookies, you will likely have to re-enter all of your usernames and passwords on all of the websites that you visit, which you previously didn’t even have to think about. As mentioned before, cookies can be a real asset to your web surfing experience.
In addition, the rejection or deletion of cookies only affects the computer and the browser on which you perform the action. If you use multiple computers and/or browsers you need to repeat the above action(s) as often as needed.
4. Modification of this Policy
We may change this Policy at any time without prior notice; you are advised to regularly consult it. Any changes to this Policy will become effective when we make the revised Policy available through the website. Your continued use of the website following such changes means that you accept the revised Policy.
Your privacy is very important to us at Umicore and its affiliates, (hereinafter also "we" and/or "us" and/or "Umicore"). To better protect your privacy we provide this notice ("Privacy Notice") explaining our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personal data may be requested.
We strongly urge you read this notice and make sure you fully understand our practices in relation to personal data, before you access or use any of our services. Where you have read this notice but would like further clarification, please contact us at data_protection@umicore.com.
1. Important information
The purpose of this Privacy Notice is to provide you with clear explanation of what personal data we collect, when, why and how we collect, use and share your personal data and it explains your statutory rights. This Privacy Notice is not intended to override the terms of any contract you have with us, nor any rights you might have under applicable data privacy laws.
2. Who collects your personal data?
UMICORE and its affiliates (jointly referred to as "UMICORE") process some of your personal data and ensure that your personal data is safely processed and in compliance with applicable data protection laws.
3. Why do we collect your personal data?
We collect applicants personal data solely for Umicore's internal recruitment and selection purposes including:
- identifying applicants,
- evaluating their applications,
Umicore will process your personal data for recruitment and selection purposes. No data will be processed insofar as it is not necessary for these purposes.
4. How do we collect your personal data?
UMICORE’s primary source of personal data is the data provided directly by you.
5. What type of personal data do we process?
The data being processed may include – without being limited thereto – data such as:
- Identification and contact information such as your name, email address, telephone number, …
- CV with personal data such as academic background, previous employers
- Application information
- Other data that you provide yourself, such as when you contact us with certain questions or proposals
- Test results from the online testing
You are responsible for ensuring that the personal data you provide is truthful, correct, non-ambiguous and up-to-date.
6. Who has access to your data?
Within the UMICORE Group, your personal data can and may be accessed on a need-to-know basis, only by those which are authorized and only to the extent that is necessary to fulfil the purposes mentioned under “3. Why do we collect your personal data?”. Access to your data will be limited to the purposes for which the data is needed.
Your personal data may also be accessed by third parties who we engage to provide certain support services. These third parties will only have access to your data for the above-mentioned purposes and will always carry out their tasks on our behalf and on our instructions. Your personal data will only be disclosed to these parties to the extent necessary to provide the required services.
We may share your personal data with competent national authorities in order to comply with a legal obligation to which we are subject. This is for example the case in the framework of imminent or pending legal proceedings and for social security purposes.
Where permitted by local data protection laws, Umicore may disclose or otherwise allow third parties access to your personal data when necessary for the establishment, exercise or defense of legal claims or to otherwise enforce our rights, protect our property or the rights, property or safety of others, or as needed to support external audit, compliance and corporate governance functions.
We may disclose any personal data or other information obtained from or about you, to third parties in connection with a merger, acquisition, bankruptcy or sale of all or substantially all of our assets, to the extent that this is necessary for the process.
7. Transferring personal data globally
We may transfer your personal data to entities located in countries outside of the EEA, which do not offer an adequate level of protection of personal data. We will take appropriate steps to ensure that transfers of personal data are in accordance with applicable law and carefully managed to protect your privacy rights and interests and transfers are limited to countries which are recognized as providing an adequate level of legal protection or where we, subject to an appropriate (risk) assessment, can be satisfied that alternative arrangements are in place to protect your privacy rights.
8. How long do we keep your data
We retain personal data from unsuccessful candidates to re-consider applicants for other positions and opportunities at Umicore for 2 years.
We retain personal data from hired candidates, for additional employment and business purposes related to his/her work at Umicore. It is possible to access, adapt or delete your data in your applicant profile, Umicore Career Page: Sign In (successfactors.eu).
If you previously submitted applicants personal data to Umicore, and now wish to access it, update it or have it deleted from Umicore's systems, please contact us at data_protection@umicore.com.
9. Your data is safe
Considering the state of the art, the costs of implementation and the context, purpose and risk of the processing of your personal data UMICORE uses a variety of technical and organizational methods to secure your personal data in accordance with the applicable laws.
UMICORE is committed to protecting the security of the personal data you share with us. In support of this commitment, we have implemented appropriate technical, physical and organizational measures to protect your personal data (including sensitive personal data) against:
- unauthorized or accidental destruction, use, alteration and/or disclosure;
- theft and accidental loss; and/or unauthorized access;
- misuse;
- damage;
- and/or any other form of unauthorized processing.
10. Data subject rights
You may have the right to access, modify, erase, request the restriction or oppose the processing of your personal information or request the portability of the personal data you contributed, without any expenses and at any moment, and you may request from us to erase your personal data on your behalf.
Where the collection and processing of your personal data are based on your consent, you have the right to withdraw your consent with respect to our use of your personal data.
You have the right to lodge a complaint with your local supervisory authority for data protection. You can contact us to exercise your rights by sending an email to data_protection@umicore.com.
We may ask you for additional information to confirm your identity and for security purposes, before disclosing the personal data requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
11. Contact
If you have any questions regarding the processing of your personal data or if you believe your privacy rights have been violated, please contact UMICORE’s Data Protection Office via data_protection@umicore.com.
As UMICORE NV is located in Brussels, we consider the Belgian Supervisory Authority as the lead authority in case of complaints:
Autorité de la protection des données - Gegevensbeschermingsautoriteit (APD-GBA)
Rue de la Presse 35 – Drukpersstraat 35
1000 Bruxelles - Brussel
Tel. +32 2 274 48 00
Fax +32 2 274 48 35
Email: contact@apd-gba.be
However, you have the right to contact your local Supervisory Authority. You can find the contact details via this link.
12. Changes to this privacy notice
We may update and change this privacy policy from time to time, to keep it up to date with legal requirements and the way we operate our business. Any changes to this Policy will become effective when we make the revised Policy available through the website. Please regularly check these pages for the latest version of this Privacy Policy.
This Privacy Statement was last updated and reviewed on June 07, 2024.
For California users only
California residents have certain privacy rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act. The notices below supplement the information contained in Umicore’s Privacy and Cookie notice and apply only to residents of California.
- Our general privacy notice for California residents
- Our privacy notice for California applicants (for California residents applying for work with Umicore)
- Information on how to exercise your rights
Please direct any questions to data_protection@umicore.com.
For South Africa users only
Protection of personal information
We understand that you would like to contact the Information Officer about a Protection of Personal Information (POPI) or a Promotion of Access to Information Act (PAIA) matter.
You can find the necessary information in the documents below.